Document Collection Executive

• 1 – 6 years
• Not Disclosed
• Bengaluru

Job description

• Document Collection Executive Bangalore
• RoleNon Tech Support – Voice / Blended
• Industry TypeBanking
• Functional AreaCustomer Success, Service & Operations
• Employment TypeFull Time, Permanent
• Role CategoryVoice / Blended
• Education
• UG :Any Graduate
• PG :Any Postgraduate

Field Collection Executive

• 0 – 2 years
• Not Disclosed
• Bengaluru

Manage to convince the customer to cancel the remaining balance

Dress code must be adhered to according to each policy, be well behaved and be modest to customers, retailers and take care of efficiency.

Understanding the Collection Policy and the successful implementation of the collection

Ensure that all SLAs are met and that the criteria set out are met on a monthly basis

Ensure that 100% visits via TAT are performed and the same is recorded in the system
You need to verify that payments collected from the customer (cash / chq / dd) and transfers to the Office
You need to collect the appropriate phone numbers in the field and review the same during daily review meetings

Field Collections Executives

Navi Technologies

• 1 – 6 years
• ₹ 2,25,000 – 3,00,000 P.A.
• Chennai, Bangalore/Bengaluru, Kanchipuram, Thiruvallu

Summary of Roles and Responsibilities

Follow With Automatic Customer Acquisition Acquisition
Morning Visit @ 7am
Ensure that Customers are treated fairly during Outdated Tracking
Encourage customers to make timely Payments
Track defaulted customer clients and start the recovery process
Ensure that the collection process and legal guidelines are followed
Start the process of reporting full details about non-paying customers through the app
Make sure the Weekly / Month Collection Target is met

TRUE BINDS

Business

Follow customers to collect payment from the customer
Show customers how to make a payment, take PTP and track
Update Payment Status to Manager
Update customer interaction details in the long haul
Contact customers about non-payment results
Track defaulted customer clients and start the recovery process
Initiate a Legal process in the form of a non-payment based on the Manual available to the organization
Ensure that the targeted weekly / monthly collection is achieved

Customer

• Communicate with customers in a polite manner, Show the customer to pay
• Maintain proper collection procedures while working with customers
• Connect with people other than customers to find only a borrower
• Communicate Results carefully to customers about non-payment
• Provide alerts to customers in the various categories and details of the ongoing action
• Understand customer status and apply various collection strategies
• Customers should be treated with respect and there should be no false, misleading, or misleading claims
• done for the purpose of collecting payments. This includes misrepresentation
• ownership or false facts about the status of the debt or the consequences of non-payment or any claim
• cash or non-cash prizes for tracking a customer.

Desired Candidate Profile

1 year experience in the relevant field or optional sale or other direct item from a funded organization such as Banks / NBFC or Agencies

Benefits and Benefits

Benefits, ESC or Medical Benefits, Travel Grant, Debt